Posted December 1, 2017 at 3:22 am

Rental Agent

Rental Agent

• Greets all customers promptly; provides timely professional service.
• Departs from traditional ways of doing things to ensure customer satisfaction and loyalty.
• Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate.
• Estimates cost and completion time/settles customer accounts.
• Communicates with customer about status of work.
• Coordinates activities to ensure repair work is fixed right the first time and completed on time.
• Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
• Inspects every finished repair order for proper completion, pricing accuracy, and legibility.
• Answers incoming telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Documents repair order changes.
• Promptly addresses and resolves customer viewpoint and service follow-up issues.

please sent your resume to with your expected salary.


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